We have received requests multiple times over the years to adjust how we show additional applications. Right now there is just a requirement that states ‘additional app’. On the Midland side, we have received feedback on many occasions that this r...
Roles | Should Coverage Name be added for ALL roles?
When roles come over from iPipeline or when adding a new roles, should the Coverage Name be included for all roles? Currently, when a case comes over from iPipeline the coverage name is blank for the owner and payor. This field is not a required f...
From a feedback lab: Do the status cards change color based on any service level agreements? For example if a case has been open more than xx days does that status card change from purple to red so the user has an instant indicator that the case m...
From Petrea - We had a situation recently come up where our current system functionality make the process somewhat complex. I just wanted to share some ideas/thoughts on how the payor will function in FAST. Ideally we would be able to indicate any...
Create Error message - Changing DOB to age outside of allowable Term year on system
Create error message when changing DOB to a date that is outside the allowable age on the term year already on the system. Currently, for a Premier 15 year term and you change the DOB to a 72 year old(cannot have a 15 year only a 10 year term), th...
When an owner or Payor is not on a case, create error before you can issue the case. Currently, you are able to issue a case with no owner and/or payor
If user is logged in as CM, they are not able to add a party role successfully. Updates can be made to existing Insured, which will carry to Owner and Payor role if all three roles are the same party. But any updates or additions made using QT “Ca...
Automated email correspondence to writing agent for NTO correspondence
Related to ADO story 65658 - Initial Return of Premium - When an initial premium returns for any reason and the premium is reversed off FAST we would like an automated email to generate out to the appropriate agent's email advising of the returns ...
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