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History | Time stamp

When looking at the history it would be nice if the time stamp was CST not EST.
Kristi Kruger about 2 years ago in  1

Percentage Field Required on QT for Roles

As a follow up from story 84799 observation 1 Observation #1 - FAST requires the percent to be required when entering all other roles and the user would need to enter that percent when adding/updating roles. The percent should have been required f...
Joellen Groethe about 2 years ago in  2

correspondence letters with attachments process

The process we utilize today with NB creating correspondence letters out of CaseView does not work well - we would like the opportunity to share the issues with the current process when we get to the point of creating this in FAST. One of the bigg...
Petrea Loeschke about 2 years ago in  1

Update Search and Main Menu Options for the FAST Auditor Role

All users in this roll. The Search options requesting to be deleted were those requested be removed when the role was created. The role also can view several options in the Main Menu, however some they cannot access, they freeze the system or the ...
Guest about 2 years ago in  1

flat extra display in policy print

We do not want a flat extra rating to display just like it does today in production in FAST. Today it varies on the frequency that it displays in based on the product and the place in policy print. We want the rating to display in an annual amount...
Petrea Loeschke about 2 years ago in  1

Replace unsupported AutoFTP software with Managed File Transfer

Our scheduled FTP solution is hosted on vsw-p-ftpapp and our ftp server is vswd-prd-ftp / ftp.sammonsfinancialgroup.com. The employee who wrote the scheduled ftp app is no longer with the company and the engineer who supported the solution is also...
Guest about 2 years ago in  1

Delivery Requirement for Policy Change

Request received by The Enhancer's team: Adding a delivery receipt requirement for eDelivery (eDelivery is around 50% of the time) Background: Today when a CM audits a policy in LComm, if it’s not a delivery receipt state, the requirement for the ...
Ashley Heffele about 2 years ago in  1

EFT form draft date

On page 1 of the EFT form in payment option #1 there is a withdraw date the agents confuse quite a bit. They read it thinking that they already marked that we are ok to draft initial and so then input the next draft date in the withdrawal date fie...
Guest about 2 years ago in  1

One Time EFT Defaults

Currently on the case side, if the One Time EFT QT is used, the bank info defaults to the bank info on the case. For the business, do we like this functionality, or is that a risk that the bank info is defaulted to something when the QT is immedia...
Sam McClain about 2 years ago in  1

Final actin letter - add Product type

We received a request to add the product type to the final action letters that generate when a negative final action is done. The reason it was requested was scenarios where multiple applications are submitted on one case - the agent wants to know...
Petrea Loeschke about 2 years ago in  1