All ideas

"I have looked around in FAST but not seeing an endorsement section. The amendment/endorsement section in Caseview are in the same tab and we are able to select whether we want it amended or endorsed. I think that would be beneficial in FAST as we...

Currently, have a long list of quick transactions when logged in as Config 4. However, after the Roles(CM, UW. PM) were created this list has decreased. "I think it would be beneficial to consolidate some of the options in the quick wrench. A lot ...

When adding a beneficiary, the percentage field is not required. Have this field be required in the future. "The percentage (%) section should be required in when we are adding or changing a beneficiary. It doesn’t appear to have a red asterisk li...

Make sure we are able to count additionals/alternates in decisions. Submitted by: Orlene Eichhorn

Suggestion to eliminate alternate policies for Midland. Petrea said this was reviewed with leadership previously and we will continue to offer alternate policies, but with FAST approaching this might be something to look at when we make the switch...

Manual Draft / ACH Process - with option 3 being added to the EFT form there has been an increase in these requested. This has now become a rather larger time sink to do all the steps required, compared to how quick it is to enter the EFT info int...

In Guam we order APS’s though One Pacific rather than PDC as we do for all other APS’s. Not sure if there is any plans to set up automation for ordering APS’s and when the feeds are set up, but this should be taken into consideration. Submitted by...

When a file has dropped from the system, currently does not show in AURA. Have NB and UW status' match. "We received the below RYH enhancement request for Aura Next to display a message for the UW when a policy has dropped from L70/LComm. Once in ...

When adding a manual impairment on AURA it would be nice to be able to view the drop down list. For example, I decline a case due to COPD. In the manual impairment it was listed as chronic obstructive lung disease which was a little hard to find. ...

When multiple agents are on the case/policy to update ALL agents and not just the Primary Writing agent. "Thank you, Angie! I absolutely LOVE the fact that you copy all 3 of us over here on this email as it is important for all of us to be copied ...