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AURA | Adding a Manual Impairment

When adding a manual impairment on AURA it would be nice to be able to view the drop down list. For example, I decline a case due to COPD. In the manual impairment it was listed as chronic obstructive lung disease which was a little hard to find. ...
Laura Zahn over 2 years ago in  1

Multiple Agents Communication

When multiple agents are on the case/policy to update ALL agents and not just the Primary Writing agent. "Thank you, Angie! I absolutely LOVE the fact that you copy all 3 of us over here on this email as it is important for all of us to be copied ...
Jenna James over 2 years ago in  1

App Entry Date

App Entry Date - currently in FAST, there is no App Entry Date field, is this something that should be added? Is this needed for reporting? Submitted by: Jenna James
Jenna James over 2 years ago in  1

AUD/FCRA Letter Option

AUD/FCRA letter option to come up for all states as this is being changed in production now- submitted by Orlene
Laura Zahn over 2 years ago in  1

Smoker Status | Not updating when approving tobacco rates

Case side: Steps to recreate: Approve a case at tobacco rates. On the coverage screen, the rate class updates to tobacco, however, the smoker status field stays at non tobacco. Should the smoker status update with the tobacco approval? There is cu...
Jenna James over 2 years ago in  1

Case Summary Window | Results button

Case side Open Case Summary window. In the requirement section, there is a "Results" button for every requirement. Should a result button show when we do not have results? Is there a way to tell which one would have results or not?
Jenna James over 2 years ago in  1

QT Owner Update | Party Type defaults blank

On the case record, the Quick Transaction "Owner-Update" the Party Type defaults as blank. This should default to what the party type is.
Jenna James over 2 years ago in  1