Starting 3/1, we have to verify the agent using either the Social Security number or Date of Birth. Can we add this to the main page so we dont have to go to MAC to verify?
I noticed on pending business that when you add an amendment during the pending phase of the policy (FAST)it shows out on requirements. While some distributions know this is not due until time of delivery. I think R and B green agents will struggl...
We found a new situation on case 1508187070. The insured and payor are the same person. They listed a different billing address then their home address. FAST mapped the home address for the payor instead of the addressed listed as the billing addr...
NOTICE OF WHO ORDERS LABS NEEDS MADE EVIDENT FOR US AND AGENT
can we please have something made in fast that shows the agent they need to order the labs or shows us at the least that the agent needs to order them. like caseview says HOS for agent order and home office for us order. the agents are very frustr...
We would like FAST to convert role data (ex: name and address of all roles) to a common all cops format regardless of how it was input. This will provide consistently in how the date is display on correspondence and the policy.
Need the 'group queue' column added to the Tasks view. We need this so it doesn't look like a task has no owner for tasks that go to group queues. We have multiple tasks that are assigned to group queues (ex: Process replacement, APS requests).