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Alert when the same SSN is used for multiple Roles

If an application is submitted using the same SSN for multiple roles an alert should generate to verify the SSN. Example: If the same SSN is used for the Proposed Insured and the Owner, but they are 2 different people.
Nikki Barnhart about 2 months ago in  0

Reduce pages sent in Edelivery packet for Illustrations-Only send signed ones

When we get the edel. packets back from IPIpeliine with signed illutrations the full packet comes back. Is there any reason that has to be? Can we just have Ipipeline send the signed pages since the illustration/print packet is there currently alr...
Guest about 2 months ago in  0

Adding Multiple Amendment/Endorsements at the same time

Will save some time in FAST if you can add multiple amendments/endorsements at the same time, instead of clicking Save & then go in & do Type & select statement again. It will be more efficient
Nikki Barnhart about 1 year ago in  1

canned responses

There are many times we respond to messages received from the field and we have to manually type up a response. Can we have a tool we can create canned message and send them out with a click of a button. examples: The case has been updated and is ...
Guest 2 months ago in  0

task default assignment

Another enhancement request to add to below, when a ‘Task Type’ is selected, the owner field that defaults should auto-complete. For example – if I choose ‘Case Manager Instruction’ – when I tab out of the ‘Task Type’ field, the ‘Assign To’ field ...
Petrea Loeschke 4 months ago in  0

internal contracting error update

The current requirement in FAST titled: Internal Requirement for Contracting Error - is too long, and ideally would not start with the word 'Internal'. Since our default view of the requirements tab only shows the first about 10 characters or so o...
Petrea Loeschke 4 months ago in  0

case history for updating case manger

The case history on FAST for updates to the Case Manager and Underwriter does not display the actual name/UserID of the old and new value - it displays random letters and numbers. So it's very difficult sometimes to know what happened on a case. T...
Petrea Loeschke 4 months ago in  0

case issued date

Would like the 'Case Issued Date' field re-named to 'Policy Anniversary Date'. The word issued in this field will be very confusing as it does not match our current legacy use of word issued, or the FAST used of the word issued.
Petrea Loeschke over 1 year ago in  2

Need original placed inforce date

I was told that after the November release the 'Placed inforce' date under Case Summary on the case side will update to the new date when a re-issued case is placed back inforce. But we need to always see the original placed inforce date. Would li...
Petrea Loeschke 5 months ago in  0

OK and CO special repl guidelines

Need something automated in FAST to alert user of CO and OK special replacement guidelines. In Ok we should not process replacement until form is received (could be missing form with paper appl). In CO, if the application is signed in a state othe...
Petrea Loeschke 5 months ago in  0