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Created by Petrea Loeschke
Created on Nov 19, 2024

case history for updating case manger

The case history on FAST for updates to the Case Manager and Underwriter does not display the actual name/UserID of the old and new value - it displays random letters and numbers. So it's very difficult sometimes to know what happened on a case. This history should display hte CM/UW's actual name/UserID.

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