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Life BTM Ideas Portal
Created by Samantha McLain
Created on Nov 24, 2023

Case Side Suspense Tab Difficult to Review

Case Side – the suspense tab is very difficult to view and determine what money is applied to the case, especially after money is applied and removed or disbursed. NB Users will have a tough time determining what money is on the case when it is not happy path processing of just one check being applied. There are also a lot of extra fields on display on the suspense tab, making it confusing for the user.

Screenshots attached.

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  • Admin
    Kristi Kruger
    Reply
    |
    Dec 12, 2023

    Promoted to AHA feature LT-1337