Case Side – the suspense tab is very difficult to view and determine what money is applied to the case, especially after money is applied and removed or disbursed. NB Users will have a tough time determining what money is on the case when it is not happy path processing of just one check being applied. There are also a lot of extra fields on display on the suspense tab, making it confusing for the user.
Screenshots attached.
Promoted to AHA feature LT-1337