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Created by Petrea Loeschke
Created on Jan 23, 2023

Final actin letter - add Product type

We received a request to add the product type to the final action letters that generate when a negative final action is done. The reason it was requested was scenarios where multiple applications are submitted on one case - the agent wants to know which case the letter is referring to. I advised that the need is not great enough to warrant and update for just that, but that we could add it to FAST list in case we have the opportunity to make updates when final action letters are set up in FAST.

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    Kristi Kruger
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    Dec 12, 2023

    Promoted to LT-1251