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Created by Petrea Loeschke
Created on Jan 17, 2023

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Auto Upsell approval communication- need to be able differentiate wording based on agent

The business needs the approval communication on upsell cases to be able to be differentiated based on agent. For example - for First Command agents the 48 hour verbiage should not be included.

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    Janelle Rose
    Reply
    |     Dec 12, 2023

    Closing as business agreed that wording would be the same across agents/company