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Punctuation in client name

Based on requests from the tax team - we would like stops in FAST for certain punctuation in a client's name (all roles). Example: if a date is listed in a client's name (title of trust often includes date) the date should be listed with hyphens v...
Petrea Loeschke about 2 years ago in  1

eDelivery - allow multiple payment options on EFT form

Currently, when completing either the required or optional EFT form with eDelivery, only one payment option can be selected. Agents/clients would like to be able to select payment option #3 in addition to #1 or #2. Payment option #3 is the one-tim...
Petrea Loeschke about 2 years ago in  1

Product Grid for FAST

Background: Currently in Legacy policy production we have a tool called the product grid. There is a table that product updates when new products are added to production. The table contains several pieces of information about the product itself (s...
Joellen Groethe about 2 years ago in  1

Insured | Social Security Number vs Tax Identification Number

With the December 2022 iPipeline release, the insured will have the option to enter a Social Security Number or an Tax Identification Number for MNL and NA. Do we need a separate field within FAST for a Tax Identification Number? Or have the TAX I...
Brian Henderschiedt about 2 years ago in  1

Target Premium Field

Configuration and testing will be needed for Target Premium field in FAST once that is relevant based on product, etc.
Sam McClain about 2 years ago in  1

App Benefit or Rider | Able To Add The Same Benefit or Rider Multiple Times

Add error message when adding a benefit/rider when the benefit/rider is already on the case. When adding benefits using the quick transaction Application Benefit - Update the user is able to add multiple of the same benefit or rider with no error ...
Brian Henderschiedt about 2 years ago in  1

CM Adding UW Note on Case Summary

CM is allowed to add UW Note on Case Summary - Case Summary. We previously put in 66582 so that the Underwriter had access to add UW Notes on this screen. Do we want CM to have access to do this?
Sam McClain about 2 years ago in  2

Initial Return of Premium - NTO (Not taken out) Enhancement - Correspondence

As an SFG user, I need the FAST system configured to be able to reverse the initial premium transaction, placing the policy back in pending status and after 21 days from the date of reversed initial premium activity of pending status, I need the s...
Joellen Groethe about 2 years ago in  1

Beneficiary Middle Initial not coming over to FAST

08203190 Principal Bene was entered as Mark D Fast, the middle initial 'D' is not showing in FAST
Kristi Kruger about 2 years ago in  1

Identify/Display Additional Applications

We have received requests multiple times over the years to adjust how we show additional applications. Right now there is just a requirement that states ‘additional app’. On the Midland side, we have received feedback on many occasions that this r...
Janelle Rose about 2 years ago in  1